Special Notes
  • VIP Rooms: a standard room plus a private bathroom (subject to availability).
  • Special Diet Requirement: will incur a fee upon request, with a range of $40 – $80 per week depending on the dietary requirement.
  • Parent Nomination Weekly Monitoring Fee: a $40 weekly fee applies to monitor the nominated homestay.
  • Weekly Internet Fee: Provided internet is strictly for study purposes. A $10 weekly fee applies for movies, streaming, social media and other usage.
  • Weekday Lunch: An additional $60 weekly fee applies for weekday lunch – Monday to Friday.
  • Service Fee: All refunds and cancellations will incur a $135 fee.
  • Casual Stay: $60 – $80 per night pending on the type of accommodation.
  • #Arriving on a Public Holiday will incur a $150 surcharge. Note the Airport Transfer service is only available within the Sydney metro area.
Conditions for all students & locations
  • Fees are quoted in Australian dollars (GST inclusive where applicable) per person and are subject to change without notice.
  • Hosts are located up to 60 minutes travelling time to the student’s learning institution.
  • International Bank Transfer incurs a $22.00 surcharge and credit card payment incurs 3% of surcharge.
  • Please note that placement process will not commence until the initial invoice is paid in full. Accommodation booking is for a minimum of 4 weeks or the length of the study tour. First 4 weeks’ homestay fees are not refundable after arrival.
  • Request for homestay accommodation must be received at least 2 weeks before the student arrival.
  • Pursuant contract between the host and the student (also referred to as the two weeks’ notice contract), either the host or the student must give at least two weeks’ notice on their intention to terminate the contract prior to the contract being terminated. This notice must be given in writing, and the terminating party must be able to confirm the notice has been received and acknowledged.
  • Auzzie Families will not be held liable for a breach of the two weeks’ notice contractby either the host or the student. The host and the student are to conduct themselves in good faith and with integrity with respect to all matters referred to and incidental to the two weeks’ notice contract.
  • Holiday Retainer: Holiday Retainer is calculated on a daily basis and if for a minimum of 1 week.  Auzzie Families must be informed of the proposed holidays and provide a copy of the flight itinerary along with the signed Student Leave Form to Auzzie Families a minimum of 2 weeks prior to departure to be qualified for the Holiday Retainer rate.
  • Public Holiday Surcharges: Students wishing to arrive on an Australian public holiday such as Easter, Christmas and New Year will incur an additional surcharge of $150.
  • All homestay fees for the duration of the stay are payable to Auzzie Families in advance. If not, their accommodation arrangements may be terminated.
  • All complaints must be addressed by referring to our conflict resolution policy available on request.